RENTAL TERMS

The terms and conditions have been developed in accordance with the guidelines issued by Visit England (www.visitengland.com)

1.              Unless otherwise confirmed by us, check in time is 4pm on day of arrival and check out time is 10am on day of departure.  Prompt departure is necessary to allow our housekeeper sufficient time to prepare the property for our next guests.

2.              Forge Cottage is a non-smoking property.

3.              Maximum overnight occupancy is 6 persons.  You are welcome to invite a small number of additional people to visit you at the property during you stay.

4.              Pets are not permitted unless agreed by us in advance.

5.              Payment terms are set out in the "Rates" section of this website.

6.              You may cancel the reservation by providing six (6) weeks’ notice prior to your arrival date.  If you provide six (6) weeks’ notice you will forfeit the deposit already paid but will not be liable for the final payment. If you cancel within six (6) weeks of your holiday and the balance has been paid will will use reasonable efforts to re-let the cottage and if so we will refund the balance paid. Any email cancellation must be confirmed by us to ensure that it has been received. We recommend you obtain insurance to cover any costs you might incur if you have to cancel the reservation.

7.              We do not charge for everyday breakages but request that you leave a note about breakages so that we can replace the items for the next guests.

8.              The rental costs include the provision of one set of bed linen for each bed being used (excluding the travel cot) and a bath and hand towel for each guest plus tea towels for the kitchen.  If you are staying for more than one week we can arrange for a fresh set of bedding and towels to be provided each week of your stay.  Please let us know and we can confirm the arrangements.  There is no daily maid service, but general cleaning materials are available in the cottage.  PLEASE NOTE - we reserve the right to levy an additional charge for (i) cleaning if the cottage is left in an excessively dirty or messy state; and/or (ii) to cover the costs of repair to any damaged furniture or electrical goods.

9.              Parking at the cottage is limited to three cars. However, there is additional parking at no charge on the road outside the cottage.  The local council does not allow cars to be parked on the kerbs or pavements.

10. Additional Fire Safety Precautions:

10a. We cannot allow any electric/hybrid car charging via the power sockets in the cottage or its gardens. We do not currently have an EV Charger. There are public vehicle charging points in the Cleveland Way (Long Stay) car park in Helmsley.

10b. e-bikes and e-scooters are not permitted.

10c. Please note that candles and tea lights are not permitted.

10d. We have an open fire - please ensure to use the fire guard at all times and please do not leave unattended at any time.

11.       On departure please place all rubbish and recycling in the bins provided in the driveway.  Please also remove any food from the fridge and freezer.

12.          Any amendment or exception to these rental terms will only be effective if agreed by us in writing.

13.          These terms and any non-contractual obligations arising under these rental terms shall be construed in accordance with English law and the parties consent to the exclusive jurisdiction of the English Courts.